Rena definitely deserves a Five Star Rating. In the period of time I worked with her to find a house I really liked the fact that she was more than patient with me and willing to listen to my concerns regarding my needs for a home I would really like. I never felt as though she was trying to sell me a home that did not meet my expectations, and one that I would enjoy calling my own. We looked at a lot of houses, and at no time did she pressure me or demonstrate her unwillingness to continue my search. Her honesty and integrity regarding any negative information or aspects that referenced a home was clear, and she never pushed me to consider a home I was not fully engaged with throughout our working relationship. There were periods of time in which I stopped my search, and she totally understand my position. And when I finally decided I was ready to begin my search again, she was again ready to conduct business as usual. If anyone is considering hiring Rena Grammel, I do not think they will be disappointed. She works hard, takes her job seriously, and wants her clients to be happy with the choices that they make. It is clear that the process is about the client, whether one is buying or selling. Rena is definitely worth a Five Star rating!!!!!!